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In less than a decade, Jahez has emerged as an undisputed leader in Saudi Arabia’s technology landscape, becoming a central player in the Kingdom’s growth story. As our business expands into hitherto unexplored territory across a growing number of verticals, the Group creates untold value to all its stakeholders in unique and innovative ways.
Jahez Group provides on-demand services, q-commerce, cloud kitchen infrastructure, dark store facilities and last-mile delivery through a number of technology platforms and other business units, segmented as follows:
Delivery platforms for the delivery of food and other goods inside and outside the Kingdom. The platforms in operation inside Saudi Arabia are Jahez, PIK and Blu. Outside Kingdom, Jahez platform is available in Bahrain and Kuwait.
Logistics service which include the logistics support operations and directing goods transporting vehicles. Logi business comes under this segment.
Other activities, which includes businesses such as Co, Marn, Red Color, and Sol.
Market drivers
Consumer Foodservice Market Growth
The consumer foodservice market in Saudi Arabia, which stands at SAR 100 billion,, is projected to record a CAGR of 9% from 2023 to 2030 with the Kingdom becoming a major market for fast food.
Young Demographics
Nearly 70% of the Kingdom's population is under 30 years of age. Increased smartphone penetration and exposure to Western food trends are driving the growth of the food service market.
Women Employment
With over a third of the Kingdom's workforce now made up of women, food delivery frequency has increased significantly.
COVID-19 Aftermath
Though it's been four since the arrival of the pandemic, the explosive growth of delivery culture that came with the prolonged lockdowns is now deeply entrenched in urban society resulting in a sustained growth of the online food aggregator market.
The strengths that set Jahez apart
A strong financial position
Jahez Group is a market leader in the sectors it plays in following a USD 2.4 billion listing in 2022. The Group follows a sound investment strategy that serves to significantly boost its value proposition.
An expanding network
Jahez app boasts a coverage spanning over 100 cities and 95% of the Kingdom’s population, in addition to a growing presence in Bahrain and Kuwait. Our other businesses are also increasing their geographical footprint at present, with Blu now reaching over 70 countries. Our vast pool of delivery partners, both full-time and freelance serves to boost our reach further.
Unparalleled stakeholder experience
We offer unmatched food delivery and online shopping experiences to millions of customers and provide excellent, 24/7 customer service to end-users, merchants and delivery partners alike. State-of-the-art user interfaces and high-end technological solutions throughout the value chain enable smooth, efficient services across verticals, and a pioneering spirit that drives technological advancement keeps us ahead of the curve.
Enviable brand identity
Rising brand awareness corresponding to a rapidly expanding customer base across verticals helps us retain our competitive edge in the markets we operate in. This high level of brand affinity also leads to lower acquisition costs for all three successful partners in the long term.
A solid logistical foundation
Jahez boasts over 60,000 drivers on freelance and full time basis, together with a fleet of vehicles for the Group’s logistics business.
Our business activities
Online end-to-end food delivery platform
Online platform with a two-hour delivery promise
Online store for sports-related products and services
Last-mile delivery services
End-to-end commercial kitchen spaces, dark store facilities
The Group’s investment arm
Offers technological solutions to merchants
Supply chain management for HORECA sector
Our impact through shared value creation
Customers
Order delivery fees per delivery based on the distance between customer and merchant locations serve as revenue streams from end-users in exchange for convenience, quick delivery and unmatched customer experience across platforms.
Merchants
The Group derives value from merchants and restaurants in the form of commissions charged per order placed, ePayment fees, ad placements and other revenue streams, while they gain access to millions of customers and benefit from competitive commission rates, weekly payment cycle, analytics support, a unique delivery model, quick onboarding and increased brand awareness.
Delivery Partners
Our platforms derive immense value from a readily available pool of over 60,000 delivery partners, who in turn receive earnings through pay per trip and experience a seamless onboarding process and are also rewarded with flexible work hours, incentive programs, additional revenue earning options. Other benefits include live income-tracking and instant settlements. Delivery partners may use any of our 22 cash collection centers.
Shareholders
Earnings per share as at December 2023 stood at SAR 0.61.
Employees
Our hardworking employees are the cornerstone of our business. We offer competitive salaries, a stock option plan, flexible hours and remote work options, and carry out diverse employee engagement initiatives throughout the financial year. Workers have regular access to training opportunities aimed at career development. Wellness programs, team building activities, and other initiatives aimed at promoting a work-life balance and fostering a positive work culture are high priorities for Jahez. Jahez was the proud winner of "Best Place to Work" certificate from Great Place to Work in 2021 and 2022 respectively.
Community
In line with our corporate values, serving the best interest of the society we operate in is of absolute high priority. We play a central role in helping the Kingdom drive its ambitious Vision 2030 agenda forward, with an increased focus on and commitment to sustainable growth. With this in mind, we have developed a three-year Environmental, Social and Governance (ESG) Roadmap for 2023-2026 aligning business operations and future aspirations with economic viability, environmental protection, and social responsibility, helped by timely and well-planned CSR projects. A thorough and robust greenhouse gas (GHG) emission reduction transition plan for the duration of the ESG Roadmap has also been formulated
Growth drivers
Network effects
As the Group’s customer base grows and engagement increases, the order volume rises, attracting favored brands from restaurants and merchants. Higher order volumes and merchant numbers translate to better opportunities for loyal delivery partners, enabling more efficient logistical services with improved performance. This in turn leads to enhanced customer experience as choices widen and delivery efficiencies increase, benefitting all partners.
Brand affinity
The Group’s network grows as value provided to merchants, customers and delivery partners increases over time. The company benefits from increased brand awareness and brand affinity, which can lead to lower acquisition costs for all three success partners in the long term.